Privacy Policy

Last updated: 17.03.2026

1. Introduction

This Privacy Policy explains how Titan Ridge Motors ("Titan Ridge Motors," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our websites, use our services, interact with our dealerships, or otherwise engage with us in the United States.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

• Contact information: name, mailing address, email address, phone number.
• Identification information: driver’s license details or other ID information where required by law (for example, for test drives or financing applications).
• Account information: username, password, and other credentials if you create an account with us.
• Purchase and service information: vehicle purchase details, service history, warranties, and related transaction information.
• Financial and payment information: partial payment card details, financing application details, income information, and other data necessary to process payments or facilitate credit/lease options (processed in compliance with applicable law and often by third‑party providers).
• Communications: records of your communications with us (email, phone, chat, in‑person, or online forms), feedback, reviews, or survey responses.

2.2 Information Collected Automatically When you visit our websites or interact with our online services, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
• Cookies and similar technologies: data collected through cookies, web beacons, pixels, and similar tracking technologies to remember your preferences and understand how you use our services.

2.3 Information From Third Parties We may receive information about you from:

• Dealerships and service centers that sell or service our vehicles.
• Financing partners, lenders, and payment processors.
• Marketing, analytics, and advertising partners.
• Public databases or social media platforms when you interact with us through those channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide products and services: process vehicle purchases or leases, manage orders, schedule test drives, and provide vehicle maintenance and repair services.
• To manage your account: create and maintain your user account, verify your identity, and provide customer support.
• To process payments and financing: evaluate financing or lease applications, process payments, and comply with legal and contractual obligations.
• To communicate with you: respond to your inquiries, send confirmations, respond to service requests, and provide customer service.
• To send marketing and promotional materials: send you information about products, services, special offers, events, or promotions, in accordance with applicable law and your communication preferences.
• To improve our services and operations: analyze usage patterns, monitor performance, develop new products and features, and improve the safety, quality, and reliability of our vehicles and services.
• For safety, security, and fraud prevention: protect against, identify, and prevent fraud, unauthorized transactions, claims, and other liabilities; and manage risk exposure.
• To comply with legal obligations: meet applicable legal, regulatory, tax, and reporting requirements and respond to lawful requests by public authorities.

4. Legal Bases for Processing (Where Applicable)

Where required by law, we process your personal information on one or more of the following legal bases:

• Your consent.
• Performance of a contract with you or in order to take steps at your request before entering into such a contract.
• Compliance with a legal obligation.
• Our legitimate interests, such as improving our services, marketing our products, and enhancing safety and security, provided these interests are not overridden by your rights and interests.

5. How We Share Your Information

We may share your information with:

5.1 Service Providers Third‑party vendors that perform services on our behalf, such as:

• Payment processors and financial institutions.
• Cloud hosting and data storage providers.
• Customer support and call center providers.
• Marketing, analytics, and advertising partners.
• IT, security, and maintenance service providers.

These providers are permitted to use your information only as necessary to provide services to us and are required to protect your information.

5.2 Business Partners and Dealers We may share information with:

• Authorized dealerships, service centers, and distributors.
• Financing partners and lenders that provide loans or lease options.

5.3 Legal and Compliance We may disclose information:

• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To enforce our terms and conditions or protect our operations and rights.
• To protect the rights, privacy, safety, or property of Titan Ridge Motors, you, or others.

5.4 Business Transfers If we are involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to any applicable legal requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings.
• Understand how you use and interact with our websites and online services.
• Provide and measure the effectiveness of advertising and marketing campaigns.

You may be able to manage cookie preferences through your browser settings, including blocking or deleting cookies. However, if you choose to disable cookies, some features of our services may not function properly.

7. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to:

• Provide products and services.
• Meet legal, regulatory, tax, and accounting requirements.
• Resolve disputes and enforce our agreements.

When information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. While we strive to protect your information, no security measures are perfect, and we cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on your state of residence and applicable U.S. law, you may have certain rights regarding your personal information, such as:

• Access: request access to the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to certain exceptions.
• Opt‑out of sale or targeted advertising: where applicable, request that we not sell or share your personal information for targeted advertising or certain profiling.
• Opt‑out of marketing communications: you may opt out of receiving marketing emails by following the unsubscribe instructions in those emails or contacting us.

We will respond to your requests in accordance with applicable laws. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information as required by applicable law.

11. Third‑Party Links and Services

Our websites and services may contain links to third‑party websites, applications, or services that are not owned or controlled by Titan Ridge Motors. This Privacy Policy does not apply to those third‑party services. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.

12. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Our services currently do not respond to DNT signals. We will update this Privacy Policy if our practices change in this regard.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the "Last updated" date at the top of this Policy. Your continued use of our services after any changes become effective will signify your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

Titan Ridge Motors Address: 9881 Carroll Centre Rd San Diego, CA, 92126 Email: info@wekeephouse.com Phone: +1 947 582 6403

Please include sufficient details in your request so that we can properly respond.